FREQUENTLY ASKED QUESTIONS
I saw the announcement about Rumbleverse. When is the game going offline?
Iron Galaxy Studios and Epic Games are very sorry to share that Season Two will be the last for Rumbleverse. Live services for Rumbleverse will go offline on Tuesday, February 28, at 10AM CST.
What happens during the final weeks of play?
We are closing the store and opening the full experience to every player. The current Battle Pass will be granted to everyone. Your XP gains will be doubled so you can fast-track unlocks for every rank. Quads, Trios, Duos, and Solos will be live and we’ve unlocked additional accessories and emotes in the game for free as well.
I made real money purchases. What should I do?
Any player who has spent money on Rumbleverse will be eligible for an automatic refund of money spent on or in the game, once game services conclude Tuesday, February 28, 10am CST. This includes the purchase of a Rumbleverse Battle Pass or Brawlla Bills on any platform.
Please select the storefront you made your purchase on below:
For Playstation refunds:
If you made your purchase on the PlayStation Store, you will be issued a full refund (taxes included). You do not need to contact PlayStation, PlayStation will process your refund automatically. The refund will be paid to the payment method you used to make your purchase where possible.
For Xbox refunds:
If you made your purchase on the Xbox store, users will be issued complete refunds (taxes and fees included). You do not need to contact Xbox.
Please note you will receive an automated console message informing you of the refund. Depending on your financial institution refunds typically take 3-5 business days.
For Epic Games Store refunds:
If you made your purchase on the Epic Games Store, users will be issued complete refunds (taxes and fees included).
Please note you will receive an automated receipt of refund informing you the funds have been issued back. Depending on your financial institution, refunds typically take 5-10 business days.
How far back are refunds being issued?
Any player who has spent money on Rumbleverse since the game launched is eligible for a refund of money spent on or in the game.
Who should I contact if I have additional questions?
If you're having technical issues with Rumbleverse, you can review our knowledgebase articles and contact the Epic Games Player Support team from our help site below: